Trust Truly -
We're TrustMark approved
22nd April, 2010
TrustMark helps the public find reliable, trustworthy tradesmen to carry out improvements and repairs to their homes. It is a not for profit organisation, supported by Government, the building industry, retailers and consumer protection groups.
What being TrustMark approved tells you about Truly
- Our technical skills have been independently checked through regular on-site inspections, as well checks on their trading record and financial status
- We have signed up to a code of practice that includes insurance, good health and safety practices and customer care
- The approved scheme operator has checked, and will continue to monitor the quality of our work, trading practices and customer satisfaction
- We are able to offer an Insurance Backed Warranty
- Deposit Protection Insurance is available for consumers in the unlikely event that we cease trading
- We will tell customers about any building regulations they must comply with and may also be able to provide appropriate certificates
- We provide a straight forward complaints procedure should customers need to voice any dissatisfaction
All of these checks will give our customers - Peace of Mind
